Answers written for real logistics buyers.

Use these entries as realistic seed content and replace them with the actual policies and capabilities of the company using the template.

How can I track my shipment?

Enter a shipment reference such as LGX-48271 on the tracking page. The demo uses local records; a production deployment can connect the same interface to a carrier or internal tracking API.

How is a freight quote calculated?

The demo rate engine combines mode, route, weight, service level, special handling and optional services. Replace the calculation service with your production pricing logic.

What information is required for a quote?

Origin, destination, shipment mode, weight and service level are the basic inputs. Cargo handling and optional services can be added for more realistic estimates.

Can the theme connect to a real carrier API?

Yes. The demo isolates quote and shipment services so a developer can replace the frontend demo implementation with API-backed services.

Does the quote calculator use live carrier pricing?

No. It is explicitly a deterministic frontend demonstration. The item should not be marketed as a live freight-pricing system without backend integration.

Can I use the dashboard for warehousing?

Yes. V1 includes warehouse screens for capacity, inbound, outbound and alerts, with room for a real WMS integration.

Does the template support cold chain?

Yes. The cold-chain demo includes temperature status, compliance metrics and exception handling.

Can customers view invoices and documents?

Yes. Customer views include invoices, shipment-linked documents and printable document layouts.

Does the theme require a backend?

No for the demo. The public and portal experiences can run with local demo state. A production deployment would connect the services to your backend.